Contact Us
Got a question about one of our reviews, spotted something that's changed at a listed casino, or just want to flag feedback? Here's how to reach the Crypto Casinos team, and what we can (and can't) help with.
How to reach us
The best way to contact us is by email at [email protected]. We read every message and aim to reply within a couple of business days, though it can take longer during busy periods. Please include as much detail as possible — the casino name, the page you were looking at, and a description of the issue — so we can look into it quickly.
What we can help with
- Corrections or updates to information on any casino listed on the site, including bonus terms, licensing details, or supported cryptocurrencies
- Questions about how we rank and review no KYC and crypto casinos
- Feedback on your own experience with a site we cover — positive or negative
- General questions about how crypto deposits, withdrawals, or bonus terms typically work
- Reports of broken links, outdated offers, or factual errors on the site
What we can't help with
We're an independent review and comparison site — we don't operate any of the casinos listed here, and we can't access your account, process a deposit or withdrawal, resolve a dispute with an operator, or verify your identity on a casino's behalf. For account issues, deposit or withdrawal problems, or KYC/verification questions specific to a site, you'll need to contact that casino's own support team directly — most list live chat or email support on their site.
We also can't provide tax, legal, or financial advice. If you have questions about how gambling winnings or crypto transactions affect your taxes, or whether a particular casino is available under your state's laws, speak with a qualified professional. General information on the legal landscape for offshore crypto casinos and US players is covered across our reviews, but it isn't a substitute for individual advice.
Before you write in
A few things are worth checking first, since they cover the most common questions we get:
- Bonus terms, wagering requirements, and eligibility change from time to time — the offer details on each review are what we last verified, but always confirm the current terms directly on the casino's site before depositing
- State availability varies by operator, and offshore crypto casinos are not licensed by any US regulator — check our coverage of legal standing on the relevant review before assuming a site is available where you live
- If you're concerned about your own gambling habits, our Responsible Gambling page has tools and a link to the National Problem Gambling Helpline (1-800-GAMBLER)
- General site policies, including how we handle content and user conduct, are set out in our Terms and Conditions
Why your feedback matters
Crypto casinos change fast — bonuses expire, payout speeds shift, licensing details get updated, and coin support changes. Reader reports are one of the ways we catch these changes between our own review updates, so if something on the site doesn't match what you experienced at a casino, telling us helps keep the information useful for the next reader. You can also read more about who's behind Crypto Casinos and how we approach reviews on our About Us page.
A reminder before you play anywhere
Everything on Crypto Casinos is for adults only — the minimum age is 18 or 21 depending on the casino and your state's rules, and every review states the applicable minimum. Offshore crypto casinos operate in a legal grey area for US players: they're typically licensed in jurisdictions like Curaçao or Anjouan rather than by any US regulator, and it's your responsibility to check your own state's laws before playing. These sites also may not offer the same player protections or self-exclusion tools as state-regulated operators, so if gambling stops being fun, the National Problem Gambling Helpline (1-800-GAMBLER) is a free, confidential place to start.